系統管理員、整合商
將 EAS 遷移到新硬體
如何將運行中的站點遷到新伺服器,並恢復行動端存取與更新。
- 1
遷移時會發生什麼
The license is tied to a specific install on the server. After you restore the database on new hardware, access control and LAN work usually continue. The mobile app and remote access via the central hub may pause until support confirms the move to the new equipment.
建議: Do not keep the old and new servers both connected to updates with the same install at once.
- 2
準備新伺服器
Install EAS on the new hardware (same release or newer — see Installing EAS on the server). Restore the site backup per your backup plan. Configure the link to the central update hub as on the old server. Stop the old server or block its internet access to asceas.ru.
建議: OS choice (Ubuntu, Astra, or Windows) and install commands: /docs/install/.
- 3
聯絡支援
將授權重新綁定到新硬體由 EAS 支援完成——無法在您的管理端操作。請寫信給 Telegram EAS Support 或透過「聯絡」頁:組織名稱、已遷到新伺服器、聯絡方式。確認後,行動端與更新會恢復。
建議: 說明「遷移到新硬體」即可。中心節點側步驟由支援完成。
- 4
重啟並檢查
On the new server restart the EAS service (Linux: systemctl restart eas-server; Windows: the EAS service). In the admin UI open License — there should be no copy/clone warning. Check the mobile app and Hub update.
建議: Do not reconnect the old server to the central hub with the same install.
- 5
若存取仍未恢復
If mobile or updates are still unavailable after support replies, write again and attach a screenshot of the License tab. Do not delete the database or change the key without agreement.